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Frequently Asked Questions

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How do I pick up my race packet in person?

If you selected to pick up your race packet in person, we have three opportunities for you to pick up your swag. Pick up location is the Westover Recreation Center (267 Bonanza Drive, Fayetteville, NC 28303).

Thursday, April 15 - 6 p.m. - 8 p.m.

Friday, April 16 - 6 p.m. - 8 p.m.

Saturday, April 17 - 8 a.m. - 12 p.m.

Can I pick up my family member or friend’s race packet?

To pick up another participant’s packet, you must either bring a printed copy or email on a mobile device or their registration confirmation.

 

When will I receive my shipped race packet?

If you selected to have your race packet shipped to you when you registered for the race, we will be sending out packets no later than April 12th.

 

I have not received my swag yet. What should I do?

We expect that you will receive your packet before the race begins on April 20th. If you have questions or do not receive your swag by April 24th, please reach out to us at AToZRace@gmail.com.

 

How do I log my time?

We will not be collecting/recording race times. However, participants are encouraged to post race times and photographs on social media sites.

 

Can my registration fee be refunded? Can I transfer my registration fee to someone else?

All entry fees are non-refundable and non-transferable.

 

Is my race registration fee tax-deductible?

Epsilon Rho Lambda foundation is a non-profit 501c3. Your entry fees cover the expenses of the event and you receive tangible/non-tangible goods in exchange for your registration fee, which include a safe and quality event. Typically, only donations above the registration fees that are made directly to the charity are eligible for tax deductions; however, you should confer with your tax professional if you have further questions.